At FlowerShiny.com, we understand that sometimes plans change and you may need to cancel your order. Our cancellation policy is transparent, ensuring clarity on the charges applicable based on the timing of your cancellation request.
Cancellation: If the cancellation request is made more than 24 hours before the start of the opted time slot.
Charges: 10% of the amount will be charged as cancellation fees.
Refund: 90% of the amount will be refunded to your bank account.
Cancellation: If the cancellation request is made between 12 to 24 hours before the start of the opted time slot.
Charges: 50% of the amount will be deducted as cancellation fees.
Refund: 50% of the amount will be refunded to your bank account.
Cancellation: If the cancellation request is made within 12 hours before the start of the opted time slot.
Charges: 100% of the amount will be charged as cancellation fees.
Refund: No refund will be issued (0% refund).
To request a cancellation, please contact us at care@flowershiny.com with your order details. We will process your request according to the above mentioned policy.
Refunds will be processed within 7-10 working days after the cancellation is confirmed.
Any bank charges or transaction fees incurred during the refund process need to be taken care of by the customer.
This cancellation policy may change, and any updates will be posted on this page. Thank you for your support.
₹ 0